Guidelines

Windshield replacement is the solution for cracks longer than 6 inches. The process typically takes 1 hour, and the new windshield will need to set for another hour before the car is driven.
To keep your new windshield unblemished for as long as possible, leave plenty of space between you and the car in front of you, especially when driving in the mountains.

If you do happen to pick up a rock chip (or crack less than 6 inches long) within a year of the new replacement, you can bring your car to us in-shop with your receipt, and we can repair the chip for free as a courtesy.*

REPLACEMENT

PLEASE NOTE:

Do NOT wash your windshield before getting the chip repaired! The sudden temperature change can cause the chip to break into a crack instantaneously. We have received numerous customer reports of this happening.
In winter, turn your defroster on as soon as you start the car, to let the windshield warm up WITH the engine. Otherwise, a hot defroster can also cause a chip to break into a crack instantaneously.
To keep dirt and moisture out of the chip, you can put a piece of clear adhesive tape or clear packing tape (not duct tape) on the chip until you can get it repaired.

After installing your new windshield, we can also recalibrate Lane Departure Warning Systems and Lane Keep Assist (e.g. Subaru EyeSight). Depending on what type of system is in your car, recalibration can be done either in-shop, or on the road using a specialized device. There is no need to make an extra trip to the dealer for recalibration.

If you have a chip in your windshield, or crack up to 6 inches long, a repair is the most cost-efficient method to fix it. It is highly recommended to have a chip repaired before it spreads into a longer crack, which would require a more costly windshield replacement. For this reason, most insurance companies will waive your deductible to have a chip repaired, so it may be cost-free to you.

A repair typically takes 20 minutes, and you can drive the car immediately afterwards.